My name is at Armando Bella, and I have been an employee of the St John of God Psychiatric and Neuromotor Rehabilitation Institute at Genzano di Roma since 2004, as a Professional Educator. The initial impact of the Institute and its patients (patients with seriously disabling psychiatric problems) was extremely positive from the outset. Before taking up my work there I had worked in Rome with similar patients, in terms of their illnesses, but my experience was extremely negative because the financial interests involved, and the profit motive, were blatantly obvious and far outweighed any human concern for the patients we dealt with every day. In the Brothers of St John of God Institute I understood immediately what working with psychiatric patients really means, in which it is obvious that the focus cannot be on money, techniques or bureaucracy, but must be on the individual person and his/her subjectivity. As an Educator, during the course of the year I provide training for apprentices from universities and high schools in Rome and the Rome Province. This is an extremely gratifying task because, day by day, I personally experience the way in which these young people’s attitudes are changing, from finding it extremely difficult, initially, to getting close to “mentally ill” people and after only a few days succeeding in establishing lasting and highly meaningful relationships with them. The same applies to the School Camps organised by the Brothers of the Order to which our patients look forward all year long, knowing that they will be meeting other young people who will not judge them by their illness, mindful of the fact that after a very short time any prejudice towards them will evaporate inside these walls. Speaking as a layman I think that Hospitality can also be practised when catering for the daily needs of our patients not only demands specific professional skills but also tangible, practical acts of humanity which places the psychiatric patient at the centre of what we do, and where acting with our “heart” presupposes giving a voice to those who have always been sidelined from our society, and those who have always been “voiceless” and without any rights to claim, demand or acquire. I perform my work in hospitality – or I try to – in these terms, knowing full well that the path ahead will be difficult, but also aware that there are no other practicable ways forward.